Shipping policy
Thank you for shopping with Kanjay. We are committed to delivering your orders quickly, safely, and efficiently.
Order Processing
Orders are typically processed within 1–3 business days after payment confirmation.
Please note:
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Orders are not processed on weekends or holidays.
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Processing times may be extended during high-volume periods or promotional events.
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Customers will receive a confirmation email once the order has been shipped.
Shipping Times
Estimated delivery times may vary depending on your location and shipping carrier.
Typical delivery estimates:
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United States: 5–8 business days
Delivery times are estimates and are not guaranteed.
Shipping Costs
Shipping costs are calculated at checkout based on the destination and shipping method selected.
Free shipping promotions may be available on eligible orders.
Tracking Information
Once your order has shipped, you will receive a tracking number via email to monitor your shipment status.
Delayed or Lost Packages
Kanjay is not responsible for delays caused by shipping carriers, customs, weather conditions, or other circumstances beyond our control.
If your package appears lost or significantly delayed, please contact us and we will do our best to assist you.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information at checkout.
We are not responsible for orders shipped to incorrectly provided addresses.
Damaged Items
If your order arrives damaged, please contact us within 7 days of delivery with photos of the damaged item and packaging so we can help resolve the issue.
International Shipping
International customers may be responsible for customs duties, taxes, or import fees imposed by their country.
These charges are not included in the purchase price or shipping cost.
Contact Information
If you have any questions regarding this Shipping Policy, please contact us:
Website: Kanjay
Email: support@kanjay.com
Phone: +1 217 865-6049
Address: 65 P St, South Boston, MA 02127